ParishSOFT Development and IT teams believe this issue to be resolved for the majority of affected customers.
Should you still be experiencing additional application slowness or outages please report these occurrences to support@parishsoft.com.
Posted Oct 04, 2018 - 15:53 EDT
Update
ParishSOFT is aware that a subset of ParishSOFT Accounting users are experiencing slowness and performance complications. Development and IT teams are working diligently to monitor and resolve this issue.
Addition performance modifications have been completed the morning of Friday 9/28/2018. Maintenance was completed by 9 am Eastern.
Monitoring systems reported improved performance for the business day Friday 9/28/2018.
Monitoring systems continue to report improved performance as of Monday 10/1/2018.
Monitoring systems continue to report improved performance as of Tuesday 10/2/2018
Development and IT will continue to monitor performance as make additional modifications if needed.
Posted Oct 02, 2018 - 09:06 EDT
Update
ParishSOFT is aware that a subset of ParishSOFT Accounting users are experiencing slowness and performance complications. Development and IT teams are working diligently to monitor and resolve this issue.
Addition performance modifications have been completed the morning of Friday 9/28/2018. Maintenance was completed by 9 am Eastern.
Monitoring systems reported improved performance for the business day Friday 9/28/2018.
Monitoring systems continue to report improved performance as of Monday 10/1/2018
Development and IT will continue to monitor performance as make additional modifications if needed.
Posted Oct 01, 2018 - 09:17 EDT
Update
ParishSOFT is aware that a subset of ParishSOFT Accounting users are experiencing slowness and performance complications. Development and IT teams are working diligently to monitor and resolve this issue.
Addition performance modifications have been completed the morning of Friday 9/28/2018. Maintenance was completed by 9 am Eastern.
Monitoring systems reported improved performance for the business day Friday 9/28/2018.
Development and IT will continue to monitor performance through the weekend.
Posted Sep 28, 2018 - 16:26 EDT
Update
ParishSOFT is aware that a subset of ParishSOFT Accounting users are experiencing slowness and performance complications. Development and IT teams are working diligently to monitor and resolve this issue.
Addition performance modifications have been completed the morning of Friday 9/28/2018. Maintenance was completed by 9 am Eastern.
Development and IT will continue to monitor performance through the weekend.
Posted Sep 28, 2018 - 09:04 EDT
Update
ParishSOFT is aware that a subset of Accounting users are still experiencing slowness. Development and IT teams are working diligently to monitor and resolve this issue.
Addition performance modifications are scheduled to be implemented 9/27/2018. Maintenance should be completed by 9 am Eastern.
Posted Sep 26, 2018 - 13:11 EDT
Update
ParishSOFT is aware that a subset of Accounting users are still experiencing slowness. Development and IT teams are working diligently to monitor and resolve this issue.
Posted Sep 25, 2018 - 15:40 EDT
Update
We are continuing to monitor for any further issues.
Posted Sep 21, 2018 - 15:06 EDT
Monitoring
Hardware performance modifications have been completed by ParishSOFT and we continue to monitor system performance.
Posted Sep 19, 2018 - 09:24 EDT
Identified
ParishSOFT has identified that a subset of its ParishSOFT Accounting customers maybe experiencing slower than average response times working within the Accounting Software.
ParishSOFT Dev and IT teams are working to resolve this matter.