Identified - ParishSOFT Analysts have discovered that a specific subset of customers may experience small intermittent micro outages related to network connectivity resulting in an 'Oops error' or a 'Network Path not found' error. Development and IT are working to resolve these outages at this time.
Affected customers are limited to:
Allentown Anchorage Austin Baker Boise Cheyenne ChristChurch Cincinnati Cleveland ColoradoSprings Columbus Denver Detroit EparchyOLL Fairbanks FortWayne Fresno Gallup Gaylord GOADOC GrandRapids GreatFallsBillings Helena Juneau Knoxville Lafayette Lansing LasCruces LogosCMS LosAngeles Lubbock Military Monterey Oakland Olympia Orange Owensboro ParishToAim Phoenix Pittsburgh Portland Pueblo Reno Richmond Sacramento Saginaw SaltLake SanBernardino SanDiego SanFrancisco SanJose SantaFe SantaRosa Seattle Spokane SpringfieldIl Steubenville Stockton StPetersburg Toledo Trenton Tucson Tucson Vancouver Venice VictoriaBC WashingtonDC West Yakima Youngstown
Dec 12, 13:38 EST
Identified - ParishSOFT Development and IT teams are aware that not all gift set to process the night of 12/9 completed successfully.
Dec 12, 13:19 EST
Resolved -
ParishSOFT Development and Support have confirmed all gifts have now processed as expected.
Dec 11, 09:03 EST
Monitoring -
ParishSOFT Development and IT teams are aware that not all gift set to process the night of 12/9 completed successfully. These gifts are auto-queued to attempt re-process tonight 12/10.
Dec 10, 12:58 EST