ParishSOFT Hosted System Status Page
Identified - The fields of business and technology have made steps to move their respective global industries to the newest and highest level of security encryption through the implementation of TLS 1.2.

As an industry, this targeted implementation and start date was scheduled for July 1st.

ParishSOFT’s Online Giving (OLG) payment processes pushed their own update 30 days earlier than the targeted date and without advance warning or communication to ParishSOFT.

This update, implemented early on the processor side, disabled communication between OLG and the payment processor. ParishSOFT was able to restore the OLG to processor connection using the new encryption standards within one business day of the issue being brought to our attention. All financial gifts are processing as expected.

Currently we are working to bring all additional impacted ParishSOFT systems up to the future security standard. Until fully implemented OLG to PS integration systems are currently down.

We hope to have this resolved within the next couple of weeks. It is a High Priority.
Jun 7, 15:02 EDT

About This Site

This is the site where we post information about customer-impacting incidents and/or maintenance windows and provide updates on those incidents.

ParishSOFT Family Suite   ? Operational
ParishSOFT Family Suite - AIM Products   ? Operational
ParishSOFT Accounting   ? Operational
ParishSOFT Remote Solutions - System 1   ? Operational
ParishSOFT Giving   ? Operational
ParishSOFT Legacy Online Giving   Operational
Logos GoGlobal 4.0   ? Operational
Logos GoGlobal 4.8   ? Operational
ParishSOFT Remote Solutions - System 2   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Family Suite Browser Load Time
Fetching
Family Suite Server Response Time ?
Fetching
Legacy Online Giving Browser load time ?
Fetching
Legacy Online Giving Server Response Time ?
Fetching
Past Incidents
Jun 17, 2018

No incidents reported today.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018
Resolved - This incident has been resolved.
Jun 14, 11:12 EDT
Investigating - We are currently investigating this issue.
Jun 14, 10:34 EDT
Jun 13, 2018
Resolved - This incident has been resolved.
Jun 13, 12:15 EDT
Investigating - This incident is currently being investigated.
Jun 13, 12:03 EDT
Jun 12, 2018
Postmortem - Read details
Jun 13, 11:24 EDT
Resolved - This incident has been resolved. The component causing the incident was identified, isolated, stabilized, and put back into proper order to restore service.
Jun 12, 23:07 EDT
Update - We are continuing to investigate this issue.
Jun 12, 15:48 EDT
Update - We are continuing to investigate this issue.
Jun 12, 15:47 EDT
Update - We are continuing to investigate this issue.
Jun 12, 15:45 EDT
Update - We are continuing to investigate this issue.
Jun 12, 14:29 EDT
Investigating - We are currently investigating this issue.
Jun 12, 14:25 EDT
Resolved - This incident has been resolved.
Jun 12, 15:50 EDT
Update - We are continuing to investigate this issue.
Jun 12, 13:46 EDT
Investigating - We are currently investigating this issue.
Jun 12, 13:46 EDT
Resolved - This incident has been resolved.
Jun 12, 11:54 EDT
Investigating - We are currently investigating this issue.
Jun 12, 11:11 EDT
Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.

Jun 8, 2018

No incidents reported.

Jun 6, 2018

No incidents reported.

Jun 5, 2018

No incidents reported.

Jun 4, 2018
Resolved - This incident has been resolved.
Jun 4, 14:53 EDT
Investigating - We are currently investigating this issue.
Jun 4, 09:31 EDT
Completed - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 4, 14:53 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 4, 14:29 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 14:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 4, 13:29 EDT
Jun 3, 2018

No incidents reported.