ParishSOFT Hosted System Status Page
Unable to Access ParishSOFT products or missing module access upon login.
Update - We are continuing to monitor for any further issues.
Feb 26, 10:25 EST
Monitoring - The majority of ParishSOFT Family Suite customers should have active service restored at this time.

At this time all PSFS customers remain unable to access the mobile versions of ParishSOFT Family Suite as we work restore functionality.

As a ParishSOFT customer if you find for your organization this is not the case please contact support@parishsoft.com

Please provide your Full Name, Name of Organization, Organization ID (if known) and a brief detailed summary regarding the products you currently have access too and those that you feel are missing.
Feb 25, 15:54 EST
Identified - ParishSOFT has identified and working to address issues where a user of PSFS systems may be unable to work within the software as a result of their organization being unlicensed or missing specific licensed modules within.
Feb 25, 09:27 EST
Slowness in Parishsoft Accounting
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 23, 09:48 EST
Investigating - We are currently investigating this issue.
Dec 2, 14:59 EST

About This Site

This is the site where we post information about customer-impacting incidents and/or maintenance windows and provide updates on those incidents.

Uptime over the past 90 days. View historical uptime.
ParishSOFT Family Suite ? Partial Outage
90 days ago
94.56 % uptime
Today
ParishSOFT Family Suite - AIM Products ? Partial Outage
90 days ago
97.29 % uptime
Today
ParishSOFT Accounting ? Degraded Performance
90 days ago
100.0 % uptime
Today
ParishSOFT Remote Solutions - System 1 ? Partial Outage
ParishSOFT Giving ? Operational
ParishSOFT Legacy Online Giving Operational
90 days ago
100.0 % uptime
Today
Logos GoGlobal 4.0 ? Operational
Logos GoGlobal 4.8 ? Operational
ParishSOFT Remote Solutions - System 2 Partial Outage
ParishSOFT Aim Sync Partial Outage
90 days ago
97.29 % uptime
Today
ParishSOFT Support Call Center Operational
Logos PeopleFlow / VPIN Operational
90 days ago
100.0 % uptime
Today
ParishSOFT Advanced Data Access Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Family Suite Browser Load Time
Fetching
Family Suite Server Response Time ?
Fetching
Legacy Online Giving Browser load time ?
Fetching
Legacy Online Giving Server Response Time ?
Fetching
ParishSOFT Accounting Server Response Time
Fetching
ParishSOFT Accounting Browser page load
Fetching
Past Incidents
Mar 5, 2021

No incidents reported today.

Mar 4, 2021

No incidents reported.

Mar 3, 2021

No incidents reported.

Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

Unresolved incident: Unable to Access ParishSOFT products or missing module access upon login..

Feb 25, 2021
Feb 24, 2021

No incidents reported.

Feb 23, 2021

Unresolved incident: Slowness in Parishsoft Accounting.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

← Incident History Powered by Statuspage